Upgrade
Upgrading your software
Entrust your Upgrades to Percall Group
Why upgrade your Industrial software?
Technology evolves quickly, and staying ahead means keeping your Digital Transformation solutions up to date.
An Upgrade is not just about maintaining your software—it’s about improving security, unlocking new capabilities, and optimising performance.
1 • Avoid Obsolescence & Ensure Compliance
If your current industrial software is no longer supported, you risk security vulnerabilities and system instability.
Upgrading ensures compatibility with the latest long-term releases, providing:
• Compliance with security and regulatory standards.
• Modern, secure components such as updated Java, operating systems, and databases.
• Improved resilience of systems against cyber threats and operational failures.
2 • Unlock New Functionalities
With Percall Group, you gain access to powerful out-of-the-box (OOTB) features designed to streamline workflows and improve change management. This means:
• Advanced automation capabilities reducing manual efforts.
• More robust data handling and processing power.
• Decreased reliance on custom code by leveraging built-in functionalities that better align with business needs.
3 • Improve Performance & Scalability
Legacy systems often struggle with large datasets and growing operational demands.
Upgrading enhances system architecture, providing:
• Faster data retrieval by optimised indexing
• Improved scalability to handle increasing workloads.
• Recommended server sizing for better system responsiveness and efficiency.
Overcoming key Upgrade challenges
While upgrades offer significant advantages, they also come with challenges that must be carefully managed and answered.
Our approach ensures a controlled transition, minimising risks and disruptions.
1 • Multi-Step Upgrade Path
Upgrading in one shot is not always feasible. Some older versions require an intermediary upgrade before reaching the latest version.
Challenge
Direct upgrades may not be supported, necessitating a multi-phase transition.
Solution
We manage the entire process, performing multiple « dry runs » in a pre-production environment to ensure accuracy and repeatability.
2 • Custom Code Adaptation
Over time, businesses modify their software to meet unique needs. However, these customisations may not be compatible with the latest software updates.
Challenge
Custom modifications need assessment, adaptation, or replacement to align with new APIs and security protocols.
Solution
We collaborate with software editors to update impacted files while maintaining system integrity. Our systematic code review process ensures seamless adaptation.
3 • Infrastructure & Architecture Adjustments
A new software version often demands infrastructure upgrades to optimise performance.
Optimised Server Sizing
Upgraded software requires additional CPU and memory for indexing and database management.
Dedicated Testing Environments
We establish separate development, integration, and pre-production environments to validate each step without affecting daily operations.
4 • Data Integrity & Repeated "Dry Runs"
Ensuring a safe migration of thousands—or even millions—of data objects is crucial for business continuity.
Challenge
Data corruption or loss can severely impact operations.
Solution
We conduct comprehensive integrity checks, correct anomalies, and perform multiple « dry runs » to refine the process before the final transition.
Our Upgrade Methodology
We follow a structured and tested methodology to minimize risks and ensure a seamless transition.
In-Depth Analysis & Architecture Review
• Current configurations, workflows, and customisations.
• Technical constraints against the new software version requirements.
• Recommended server specifications aligned with IT security standards.
Step-by-Step Upgrade Execution
• Multi-step transition: Source version → Intermediary release → Latest version.
• Code modernisation: Identification and removal of obsolete custom code.
• Optimisation: Validation of new OOTB functionalities to reduce reliance on legacy customisations.
Seamless Go-Live & Post-Upgrade Support
• Planned downtime execution for minimal disruption.
• Post-upgrade validation reports to confirm system integrity.
• User training and ongoing support to ensure smooth adoption of new features.
In-Depth Analysis & Architecture Review
Current configurations, workflows, and customisations.
Technical constraints against the new software version requirements.
Recommended server specifications aligned with IT security standards.
Environment Preparation
Deployment of updated operating systems, databases, and server components.
Isolation of testing environments for performance validation and risk mitigation.
Step-by-Step Upgrade Execution
Multi-step transition: Source version → Intermediary release → Latest version.
Code modernisation: Identification and removal of obsolete custom code.
Optimisation: Validation of new OOTB functionalities to reduce reliance on legacy customisations.
Comprehensive Testing & Validation
Functional, technical, and performance testing to identify and resolve issues early.
Repeated « dry runs » in pre-production to refine the process and mitigate risks before go-live.
Seamless Go-Live & Post-Upgrade Support
Planned downtime execution for minimal disruption.
Post-upgrade validation reports to confirm system integrity.
User training and ongoing support to ensure smooth adoption of new features.
Environment Preparation
• Deployment of updated operating systems, databases, and server components.
• Isolation of testing environments for performance validation and risk mitigation.
Comprehensive Testing & Validation
• Functional, technical, and performance testing to identify and resolve issues early.
• Repeated « dry runs » in pre-production to refine the process and mitigate risks before go-live.
Why choose Percall Group
as our Software Upgrade partner?
Partnering with the right experts makes all the difference. Our team brings deep technical expertise and a proven track record of delivering seamless upgrades.
Unmatched Expertise
in Complex Upgrades
Direct Collaboration
with Software Vendors
A Robust, Risk-Free
Methodology
End-to-End Support
for a Smooth Transition
We have successfully upgraded large-scale, multi-application digital transformation environments with minimal disruption, ensuring:
• Expertise in multi-step, high-risk upgrade paths.
• A strategic approach to complex data migrations.
We work closely with digital transformation software editors, ensuring:
• Compatibility of all modifications, APIs, and security updates.
• Reliable post-upgrade functionality and system stability.
Our approach integrates industry best practices, including:
• Extract-Transform-Load (ETL) strategies for data consistency.
• Repeated « dry runs » to perfect the upgrade process before execution.
• Structured collaboration frameworks to ensure seamless coordination across teams.
From planning to execution and post-upgrade support, we stand by you at every step.
• Full architecture assessment to align with business goals.
• Ongoing technical support to resolve post-upgrade challenges.
• User training to maximize adoption of new functionalities.
Unmatched Expertise
in Complex Upgrades
We have successfully upgraded large-scale, multi-application digital transformation environments with minimal disruption, ensuring:
• Expertise in multi-step, high-risk upgrade paths.
• A strategic approach to complex data migrations.
Direct Collaboration
with Software Vendors
We work closely with digital transformation software editors, ensuring:
• Compatibility of all modifications, APIs, and security updates.
• Reliable post-upgrade functionality and system stability.
A Robust, Risk-Free
Methodology
Our approach integrates industry best practices, including:
• Extract-Transform-Load (ETL) strategies for data consistency.
• Repeated « dry runs » to perfect the upgrade process before execution.
• Structured collaboration frameworks to ensure seamless coordination across teams.
End-to-End Support
for a Smooth Transition
From planning to execution and post-upgrade support, we stand by you at every step.
• Full architecture assessment to align with business goals.
• Ongoing technical support to resolve post-upgrade challenges.
• User training to maximize adoption of new functionalities.
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Contact us for a successful upgrade
Are you looking to upgrade your software solutions? Percall Group is the ideal partner for successful and risk-free upgrades. Contact us today to discuss your project and find out how we can help you modernise your software environment.
